Browse our list of frequently asked questions to learn more about our products and their use. Have a question that isn’t showing up in our current list? Contact us to submit it!

FAQ Category:

Although we’re working on developing a solution for dispensing less processed granular sugars, we don’t have one available yet. Stay tuned for updates!

We have a few variations of the IntelliShot, our portion-control dairy dispenser:

• 1 product option: 1 x 10 liters (2.5 gallons)

• 2 products option: 2 x 10 liters (2.5 gallons)

• 3 products option: 1 x 10 liters (2.5 gallons) + 2 x 6 liters (1.5 gallons)

We have a few variations of the FlexoShot, our manually operated dairy dispenser:

• 1 product option: 1 x 10 liters (2.5 gallons)

• 2 products option: 2 x 10 liters (2.5 gallons) or 2 x 6 liters (1.5 gallons)

• 3 products option: 3 x 10 liters (2.5 gallons) or 3 x 6 liters (1.5 gallons)

No, you do not need to purchase all 10 flavors. Our FlavorShot holds up to 10 flavors, but if you only want to buy and offer three, for example, feel free!

No, we don’t. You can purchase your dairy products from any local supplier. When purchasing one of our dispensers, simply let us know what format your dairy products will come in (e.g., bags) so that we can get you a model that will accommodate your needs.

SureShot sells direct to customers and to some smaller, regional dealers. If you’re interested in purchasing one of our dispensers, please contact us directly.

Our portion-control dispensers are ideal for any business in which staff is preparing beverages for their guests. Dispensing highly accurate amounts of beverages and beverage add-ins, our portion-control dispensers allow employees to prepare consistently accurate beverages quickly and efficiently.

If you’re looking for a dispenser for a self-serve environment, a manually operated dispenser may be a better option; it will give customers the ability to dispense any amount of product they choose for a truly personalized beverage.

Upon selecting the appropriate product name or model number from the drop down list, step-by-step instructions on how to adjust the temperature of your dairy dispenser can be found here.

SureParts is our new online parts ordering system that was designed to make ordering parts quick and easy. To go to SureParts now, click here.

Upon selecting the appropriate product name or model number from the drop down list, step-by-step instructions on how to adjust the dispense amounts for your dispenser can be found here.

Our dairy dispensers hold up to three products, our sugar dispensers hold up to two products, and our flavor dispenser holds up to 10 products.

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